[CRIT · FIX TODAY]/News·

C3RB3R ransomware hits Synology NAS (.L0CK3D): update DSM, close admin ports to the internet

Since early October, Synology NAS owners whose data was encrypted have been asking Chinese security vendor Qihoo 360 for help; 360 published an alert on 29 October. Synology and the researchers disagree on how attackers get in, and one victim was on the latest DSM.

Affected dsm synology
Syslog card, level CRIT (fix today): Synology NAS ransomed, files encrypted as .L0CK3D, note read-me3.txt. Affected: Synology NAS, DSM. To do: Get the newest DSM branch, close 5000/5001; Keep a backup the NAS can't reach.

Does this concern you?

  • Affected: anyone running a Synology NAS, most of all where the DSM login page (ports 5000/5001) is reachable from the internet or the box sits on an older DSM branch.
  • Skip it if: there is no Synology box in your office or home.

What to do

  • Look in shared folders for files ending .L0CK3D or .LOCK3D and for read-me3.txt notes; reports go back to early October. Found some? Unplug the network cable, don't pay, and give Synology support your DSM version and event logs.
  • In Control Panel → Update & Restore, install the newest DSM for your model and turn on automatic updates. On older branches such as DSM 7.1 that screen can say "up to date" while a newer branch exists. DSM 7.4 drops Mail Station and PHP 8.1, so check your packages first.
  • Close ports 5000 and 5001 to the internet and use VPN; turn off UPnP on the router, limit or disable QuickConnect, enable 2-step verification.
  • Keep an offline or immutable backup apart from the NAS.

What we know – and what we don't

  • 360 identifies the ransomware as C3RB3R, a Cerber variant. The way in is disputed. Synology blames a flaw it patched in December 2024 (SA-24:20, including the critical CVE-2024-10441) on devices with outdated DSM. 360 ties its samples to CVE-2026-13639 and CVE-2026-13684, fixed on 18 September 2026 (SA-26:13), which Frandroid describes as flaws letting an attacker read or write any file on the NAS without logging in. Incident-response team Solar published a screenshot of an encrypted NAS on DSM 7.4.1-90080 Update 1, the latest version at the time, without claiming a zero-day: stolen credentials, a third-party package or another compromised service are not ruled out, nor is an update installed after the break-in. Nobody has shown the three describe the same attack chain.
  • How many owners are hit is unclear: Frandroid's headline says dozens, 360 multiple requests for help, Synology gives no number. There was no free decryptor as of 30 October.

Why it matters

A NAS often holds the shared drive and, on the same disks, the only backup of it. When its login page faces the internet, one break-in takes both. "We patched" is a weak answer here, because the vendor and the researchers point at different holes. Whoever is right, a NAS the internet cannot reach cuts the risk the most, and a copy of your data it cannot touch is what gets you back if that fails.

Sources